- How we collect information and what types of information we collect
- How we use the information we collect and for what purposes
- When and to whom information we collect may be disclosed
- How we safeguard and protect the information you provide
- The choices that are available to you regarding our collection and use of Personal Information
- How you may access, review, and change Personal Information you provide
1. Policy Scope
2. Updates and Changes to Policies
3. The Information We Collect
Information Provided Voluntarily by the User. You may be asked to provide, or otherwise voluntarily provide, information, including personal information, when you participate in various services and offerings available through our Website, when you contact us via phone, mail, or otherwise. The information we may ask you to provide includes, but is not limited to, the following categories of information: your name, mailing address, email address, telephone number, year of birth, gender, information concerning your hobbies, and financial information (for billing purposes).
Though you may access and use portions of our Website without providing any information, in order to take advantage of the full capabilities of our Website and to obtain access to, and use of, many of the features of our Website, you must provide certain information. For example, in order to register for a membership account through our Website (each a “Membership Account”), to buy, sell, or trade with other members on our Website, or to update the Catalog section of KEH Camera, you must provide you [insert data that is required to register an account, e.g., name, email address, etc.].
We use the information you provide to us for our business purposes, such as (i) to allow you to access your Membership Account, (ii) to confirm your identity, (iii) for marketing our products and services to you, (iv) to contact you regarding your Membership Account and to keep records regarding your Membership Account, (v) to provide the services and products you request and to respond to your other requests and inquiries, (vi) to enhance our service offerings; and (vii) to adjust our Website to your personal preferences.
Information Collected from Other Sources. We may obtain information about you from other sources, such as companies that update and verify email and physical addresses, for the purpose of updating and enhancing our files.
We will use the information we automatically collected through your access and use of our Website to determine how our Website is accessed and used. For example, this information will allow us (i) to determine which pages are the most popular with users, (ii) determine if our Website is working properly, and (iii) to improve the user-experience on our Website.
We may aggregate and use certain non-personally identifiable information for research or marketing purposes and may share, sell and rent or trade that information and statistical data derived from such information with our marketing partners, advertisers, or other third parties for research or marketing purposes.
4. Sharing Your Information
We may share information we collect with certain third parties that perform services on our behalf. Those third party service providers may host our Website; provide certain features or functionality; print or send mailings or emails (including marketing materials); provide the services you requested, authorize and process your payments; provide customer service; analyze data; or otherwise assist us with the operation of our business. Those third parties are not authorized to use or disclose information for any purpose other than to perform the services designated by KEH Camera.
5. User Communities on our Website
We use Membership Account registration information and other information users provide as they interact within the communities to: authenticate users; provide communications from us to users regarding the community; and administer the community (including, but not limited to, managing the technical requirements of the site and monitoring submissions and posts for offensive content after posting and removing such content in our sole discretion).
Please note that information (including your name, email address, address, or phone number) you provide in a posting, on a blog, or bulletin board is available to any other individual who has access to that same community (even after you stop participating in the community) and may be used by another individual in a manner unintended by you, including as a target for unsolicited communications. You should therefore treat any information provided by you in the content of a submission or post to a community as public information. For this reason, we urge you to act cautiously in providing any such information in your submissions or posts, as we are not liable for any use or misuse by an individual user of the information you provide in a submission or post.
6. User-to-User Communication
KEH Camera allows you to comment and ask questions on other users’ content. Any communication between users with the intent to purchase or sell photography or photography equipment is strictly forbidden on Shutterlife.com to help protect users’ privacy. If you see a user who has shared personal contact information or financial information on Shutterlife.com, please report it via the Contact Us page.
7. No Spam or Spoofing
We and our users do not tolerate spam. Make sure to set your KEH Camera notification preferences so we communicate with you as you prefer. You are not licensed to add other KEH Camera users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. You may not use our communication tools to spend spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via social networks or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.
8. Account Protection
Your password is the key to your account. We encourage you to use unique numbers, letters, and special characters, and do not disclose your KEH Camera password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify KEH Camera and change your password.
9. Cookies and Related Technology
Some of our email communications to you may include a “click-through URL” linked to a particular page on one of our Website. By clicking on one of these URLs, you will automatically enter one of our Website. Our systems track this information to gauge the effectiveness of our email communications and your level of interest in particular areas. You may avoid having this information collected by avoiding clicking on URL links in our email communications. Please note, that we will NEVER send you an email with an embedded link that asks for your password or any financial or account information; passwords are for your protection. If you EVER receive such an email, please Contact Us.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. We and our third party service providers also use clear GIFs in HTML emails to our users, to help us track e-mail response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).
10. Notice for Parents
Our Website is a general audience site that is not targeted for use by children. KEH Camera does not intend to collect personal information from individuals under the age of eighteen (18) on or through our Website. If you are the parent or guardian of a child under the age of 18 who has provided Personal Information to us, please inform us as provided in Contact Us page, and we will delete that Personal Information.
12. Managing Information
You may update the information you provide by accessing your account and following the instructions set forth therein. You may opt-out of receiving certain types of communications from us (“Optional Communications”). However, you will not be able to opt-out of receiving other types of communications, such as service announcements and administrative messages, as these types of communications are necessary if you have an account with us. You may opt-out of receiving Optional Communications by following the instructions set forth in those communications or by accessing your account and following the instructions set forth therein. Please note that it may take up to 10 business days for us to process opt-out requests. If you have any questions regarding your ability to opt-out of receiving certain types of communications please Contact Us.
13. Contact Us